RETURN & REFUND POLICY

Coach Cash Baseball offers both personalized digital coaching services and physical merchandise. Because these products are different in nature, different return policies apply.

Personalized Video Breakdowns

Every video breakdown is personally reviewed and created specifically for the individual player. Due to the custom nature of this service, all video breakdown sales are final.

Once work has begun on your personalized analysis, orders cannot be canceled, returned, or refunded.

If you experience a technical issue uploading your video or accessing your completed breakdown, please contact us at orders@coachcashbaseball.com and we'll work to resolve the issue promptly.

Apparel & Physical Merchandise

If you're not completely satisfied with your apparel purchase, you may request a return or exchange within 30 days of delivery.

Items must be:

• Unworn and unwashed
• In their original condition
• Free of damage caused after delivery

Customized or personalized products are not eligible for return unless they arrive damaged or defective.

If your order arrives damaged, defective, or incorrect, please contact orders@coachcashbaseball.com within 7 days of delivery. We'll make it right as quickly as possible.

Return shipping costs may apply unless the return is the result of our error.